cancellation policy

In case of cancellation, please be sure to contact us by form, email or phone.

A cancellation fee will be charged from 30 days prior to the date of stay, as the accommodation is limited to one group per day. Please note.

No cancellation fee will be charged due to flight cancellation due to typhoon or other reasons.

*Credit card and bank transfer fees will not be refunded.

Reservation cancellation notification date

2 days before to the day: 100%

3 to 10 days before: 50%

11 days ago - 30 days ago: 30%